Terms and Conditions
Terms
These terms apply to all users of this website. If you do not accept
these terms then you should immediately stop using this website. Your
use of the website confirms your acceptance of these terms. We cannot
guarantee that you will always be able to access the website; we will
not be liable to you for any interruption or delay that you experience
in accessing the website, whatever the cause.
Links
This site provides links to other websites. These links are for your
convenience only and do not signify that we endorse or have any
responsibility for the content of or any transactions that you enter
into relating to those linked sites.
Content
All material on this site is protected by copyright. You may only copy,
download and reproduce it for your own personal use. You must not use it
for reproduction on any other website, or in any way for commercial
purposes or for gain unless you first obtain our written consent.
Sales and Services
A contract for us to supply you with goods or services will only be
created when we accept your order (which we may do in writing, by email
or by fulfilling that order). Goods and services advertised on this
website may not actually be available when you place your order as we
reserve the right to withdraw services at any time.
We will endeavour to deliver goods and provide services on the basis and
in accordance with the timescales mentioned on this site but time shall
not be of the essence of those arrangements and we will have no
liability if we are delayed in or prevented from providing the
goods/services by factors beyond our control.
This website is made available on the basis that there are excluded, to
the extent permitted by law, any terms implied by statute or otherwise
and all liability for any loss or damage however it arises out of the
use of this website or reliance on its content.
Contributions
We are delighted to receive your contributions to our bulletin boards,
chat rooms and the like but only on the basis that:
you accept that they may be monitored;
you accept that we may exercise editorial control over them and may
decide not to allow publication at our absolute discretion;
you warrant to us that all such contributions are lawful and not
obscene, offensive, defamatory or infringe any rights of any third party
and that you will indemnify us in respect of any breach of that
warranty;
you warrant to all us that all content that you submit will be accurate,
truthful and not misleading in any way;
you licence us and all Group Companies to use the information you
provide on any medium and you waive your moral rights in respect of it.
Law and Jurisdiction
Your use of this website, these terms and any matters arising are
subject to the laws of England. Any dispute is subject to the exclusive
jurisdiction of the Courts of England. Save as specifically provided
otherwise, this website is targeted only at, and goods and services are
only available to, UK residents.
Competitions
The winner(s) may be notified by email and the results may published on
this website and/or in the magazine. We reserve the right to report
details of competition winners and to publish their photos if required.
The prize must be taken as offered with no alternative. In the event
that the prize cannot be supplied no liability will attach to Archant.
Entry into this competition gives rise to no binding agreement between
the parties. When prizes are supplied by third parties we are acting as
their agents and as such we exclude all liability for loss or damage you
may suffer as a result of this promotion. The website editor's decision
is final and no correspondence will be entered into. Employees of
Archant and the prize provider and their immediate families and agents
may not enter.
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Privacy statement for Archant Regional websites
Our privacy policy
Archant is committed to respecting your privacy. This statement sets out
how Archant Regional websites comply with European Community data
protection requirements. We are registered under the Data Protection Act
1998.
This privacy statement applies to this website only - it does not cover
other websites to which we may provide links, or to Archant websites
other than those operated by Archant Regional.
Is it possible to access the website without disclosing personal data?
Yes. You can visit the website without identifying yourself or revealing
any personal information. Once you choose to provide us with any
information by which you can be identified, it will only be used in
accordance with this privacy statement.
What information do we collect?
We collect the personal data that you volunteer on forms you submit to
us (for example in registering for membership services), and in emails
you send to us.
Where you can order products, we will collect your name, contact and
billing information, transaction and credit card information.
What do we do with the information we gather?
We require this information to understand your needs and provide you
with a better service. We will also use it to send you the information
you have requested - for example details of houses for sale and jobs
which match your requirements.
We may contact you for market research purposes or to give you
information about new features on the website. You will only be
contacted if you have given us authority to do so.
Do we disclose your personal data to third parties?
We will ensure that your personal data will not be disclosed to third
parties except insofar as you have consented to such disclosure or we
are required to do so by law.
Your personal data may be disclosed to other companies within the
Archant Group.
Can I see the information you hold about me? And can I amend it?
You may request details of personal information which we hold about you
under the Data Protection Act 1998. If you would like a copy of the
information, please write to Celia Sutton, Data Protection, Archant
Regional, Prospect House, Rouen Road, Norwich, Norfolk NR1 1RE, or email
dataprotection@archant.co.uk.
If you believe that any information we are holding on you is incorrect,
please write or e-mail us to the above address. We will correct any
information which was found to be incorrect within 28 days and without
charge.
If you have agreed to the disclosure of personal information and to
receiving marketing and promotional information, but no longer wish to
do so, then please contact us.
If you are unhappy with our response, you can ask the Information
Commissioner to assess whether the requirements of the Data Protection
Act have been met. Write to The Information Commissioner at Wycliffe
House, Water Lane, Wilmslow, Cheshire SK9 5AF.
Is the information you hold on me secure?
We are committed to ensuring that your information is secure. In order
to prevent unauthorised access or disclosure we have put in place
physical, electronic and managerial procedures to safeguard and secure
the information we collect on line. All employees who have access to
your personal data are contractually obliged to respect your
confidentiality.
We have put in place technology measures and security policies and
procedures to protect personal information from unauthorised access,
improper use, alteration, unlawful or accidental destruction or
accidental loss.
Do we use cookies?
Yes. A cookie is a piece of text which asks permission to be placed on
your computer's hard drive. Your browser adds that text in a small file.
A cookie helps us to analyse web traffic and allows websites to respond
to you as an individual. For example cookies are used for membership
details on the property, jobs and business sections.
Do you gather any other information?
Nielson Net Ratings, an independent measurement and research company,
gathers non-personal data regarding the visitors to our site on our
behalf using cookies and code. Both the cookies and the embedded code
provide non-personal statistical information about visits to pages on
the site, the duration of individual page view, paths taken by visitors
through the site, data on visitors' screen settings and other general
information. Archant uses this type of information, as with that
obtained from other cookies used on the site, to help it improve the
services to its users.
